FAQ (Frequently-Asked Questions)


==> How Do I Purchase a Computer Suitable for Online Learning?

Here are three, inexpensive and suitable computer set-ups:




==> How Do I Purchase a Headset Mic or Webcam?


==> How Do I Navigate A Course Website?

Navigating (moving from page to page) in an online course is conducted in two primary ways:

  1. By clicking on the various course elements on the main page (Video, Activity, Text, etc.)
  2. By clicking on the "bread crumbs" at the top of the page (e.g., School Home Page / ► Sharing / ► Resources )
You may use any of these methods to navigate from page to page within the site.



==> How Do I Edit My Profile?

To edit your profile --

1. Click on "Profile" in the Administration block
2. Click on the "Edit Profile" tab
3. Describe yourself in the text window
4. Upload a pic
5. Make any other adjustments
6. Click on "Update Profile" at the bottom



==> How Do I Clear My Computer's Cache (so that I'm certain I'm seeing the course materials correctly)?

Each time you visit the course website, it is a good idea to clear your Internet browser cache. If you are using Internet Explorer, click on Ctrl + Shift + Delete, and then and hit "Delete" or "Clear Now." Then click on the reload/refresh button in your browser.


==> The time stamp on forum messages looks incorrect. What gives?

The school's default timezone is set at UTC-4 which is Eastern Daylight Time (EDT). Each student has the choice in their Profile area to select their own timezone according to where they live.

To adjust your personal Profile: Edit Profile => Show Advanced => Time Zone => America/New York => Update Profile.
Last modified: Monday, 21 September 2009, 08:28 PM