TECHNICAL HELP
If you experience technical difficulties with any aspect of this course, try these solutions:
If you experience technical difficulties with any aspect of this course, try these solutions:
- Repeat this problem if possible. If you suddenly encounter a technical problem, see if it continues to happen. It's easier to solve repeatable problems.
- Restart your computer. Many problems go away when you restart your computer.
- Refer to the Technical FAQs (frequently-asked questions)
- If you try all of the above with no success, contact Technical Support (or arrange for a real-time Skype conference with Pesay You - Skype ID: pesayyou
- Hardware: Contact your hardware manufacturer. All hardware issues must be resolved with the manufacturer.
- Software: For general productivity packages (for example, Microsoft Office), contact the manufacturer of that product. Most companies have Web sites with extensive help information.
- Connectivity: If you cannot get a connection to the Internet, but your modem seems to be working, contact your Internet service provider.
- Courseware: Contact Linda Bruce for questions about the delivery of your course content.
- Online Course Technical Support: Contact Technical Support or arrange for a real-time Skype conference with Pesay You - Skype address: pesayyou
Last modified: Friday, 11 September 2009, 04:23 PM